Analyzing ESXi DUMP files

We all are aware of Windows BSOD (Blue Screen Of Death), what about PSOD (Purple Screen Of Death).

PSOD is a fatal crash of VMware ESX/ESXi hosts which kills all active Virtual Machines. A diagnostic screen with white type on a purple background.

This PSOD is also generating a DUMP file, so that the Administrators can drill down the Issue and carry out a proper RCA.

Before jumping into the DUMP file analysis, it is always recommended to analyze the ESXi log files;

If the issue ie related to the Host system, you can analyze the below files;

  • VMkernel summary – /var/log/vmksummary.log
  • ESXi host agent log – /var/log/hostd.log

With the help of those above log files, we can easiliy identify whether a DUMP file has been generated or not

If a DUMP file has been generated, below is the set of steps to be carried out;

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Fail over Clustering and Hyper V Hot-fixes

Looking for Windows Server 2008 R2 Cluster and Hyper-V Hotfixes?

https://blogs.technet.microsoft.com/askcore/2013/02/15/looking-for-windows-server-2008-r2-cluster-and-hyper-v-hotfixes/

Hyper-V: Update List for Windows Server 2012

https://social.technet.microsoft.com/wiki/contents/articles/15576.hyper-v-update-list-for-windows-server-2012.aspx

Windows Server 2012 Failover Cluster: Hotfixes

https://social.technet.microsoft.com/wiki/contents/articles/15577.windows-server-2012-failover-cluster-hotfixes.aspx

Hyper-V: Update List for Windows Server 2012 R2

https://social.technet.microsoft.com/wiki/contents/articles/20885.hyper-v-update-list-for-windows-server-2012-r2.aspx

Recommended hotfixes and updates for Windows Server 2012 R2-based failover clusters

https://support.microsoft.com/en-gb/help/2920151/recommended-hotfixes-and-updates-for-windows-server-2012-r2-based-fail

[source: Microsoft]