Error: Unable to register Active Directory

A few months back, when I was trying to configure 2FA under the VMWare Horizon admin portal I ended up having the above error. I had to spend a few hours to figure out what went wrong. Finally, it was a typo error (lol).

The incorrect Domain Controller IP information was entered into the DaaS service center. Since we were getting ready for the go-live, I had no time for a full restore/configuration. What I did was edit the Tenant Appliance IP information and execute a restoration of the Appliances. Below is the step-by-step guide.  

STEP 01: Access the DaaS service Center and pick the relevant Tenant, then pick Edit

STEP 02: Goto Appliances tab and pick Edit on both Tenant Appliances

STEP 03: Change the DNS server field values to the correct one (verify/verify/verify) and then click Update to save changes. 

STEP 04: Go back to the Tenant Appliances tab and pick Actions 

STEP 05: Pick the Restore Appliance option under the Actions tab and wait for completion 

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Author: Chathura Ariyadasa

♚Father ♚Innovative Technical Architect ♚ Cyber Security Strategist ♞ vCISO | vCIO ♞ Blogger & an Adrenaline junkie...